Kids not eating anything else after trying Ruckus? Having trouble keeping the neighbors out of your fridge? Maybe just need to see where we’ll be in store next?

If you have a question, please see the below FAQs or use the form to get in touch.



How long does the product take to thaw?

The average 'thaw time' is about 3-4 hours but of course with any frozen snack there will be variables depending on storage temperature, climate, etc…You get it! However if you want to expedite the process because you just can't wait to drink your Smoothie try running it under warm water or move to fridge the night before you plan to enjoy it.

How long can you keep these out of the freezer before they spoil?

Well, there are a couple of ways to answer that! Let us break it down: 1) If you take it out of the freezer and put it in the fridge you have about 2 months to open and drink as long as it is sealed 2) Don’t worry if your kiddo leaves it out for 2-3 days and then consumes it – we’ve tested it and as long as it was sealed it’s ok – but we do recommend enjoying your Smoothie chilled for an optimal experience! 3) If you take it out of the freezer or refrigerator and open it, whatever you don't finish we recommend you discard.

Can they be refrozen?

Technically, yes, but if you want the best Smoothie Shakeups experience we suggest just putting in the fridge rather than back in the freezer

Can these double as an ice pack

Yes! They stay cold for hours so don't worry about doubling up the ice and making that lunchbox too heavy :)

Is this product gluten free?


Is this product GMO free?


Are there any added sugars?

Nope! The sugar in Smoothie Shakeups comes from the real fruits and vegetables.

Why do I need to shake these?

Because it's fun! Seriously, the shaking does have a purpose to help break up any frozen pieces so it's easier to drink.

Are there any artificial colors or flavors?

Nope - nothing fake here!

Are there any allergens?

We take allergens seriously so we've minimized as many as we could. We are gluten-free and have a dairy free version - Tropical Tango -. Though we want to point out these are made in a facility that handles tree nuts so please take extra care if your little one has a nut allergy.

What if my kids want them in the morning or after school?

Uhm…they will! Some parents told us they pop them in the fridge at night to have for breakfast on the way to school. The key is just to give the Smoothie enough thawing time after taking them out of the freezer or keep them in the fridge.

Where are these located in the store?

Get your mittens out! Just kidding. But they are in the freezer section alongside the frozen fruits and veggies you probably buy to make homemade smoothies.

Where can I buy these?

We are getting that squared away right now. But, to be fully transparent, Ruckus and Co will have limited availability for a while. Keep checking on the Web site or follow us on Instagram and Facebook for updates on where we will be!

What happens if my kids don't eat or finish it during lunch and they bring some home?

We'd be shocked. But it happens (kids are busy, we know!). Once the bottle is opened any unfinished product should be discarded. However, if it's unopened it's still safe to drink for up to 3 days. You might want to put it in the fridge to keep it cool.

Are the packaging materials recyclable?

You bet. We love the planet.